Office Updates - COVID-19

Home > About > Office Updates - COVID-19

We are all facing challenging times and like many, our number one priority is protecting our clients, staff and wider community.

How we do things may be a little bit different but we are still here, working hard to ensure that we can continue to offer you exceptional service and help you achieve your real estate goals.

We are continuously adapting to the changing landscape, adopting new strategies and reassessing the evolving needs of our clients.

To comply with government directives and to meet our obligations to our clients, staff and wider community, we have implemented a few changes to working practices.

 

OFFICE HOURS

Entry to the office is by appointment only Monday – Friday, 9am – 5.30pm. 
The office is closed on Saturday but we can be reached on 9375 9375 (9am – 1pm) should you need to contact us.

We ask that you make an appointment to come into the office.  This will allow us to comply with social distancing requirements, adhere to the permitted density quotient and maintain our cleaning regime.

 

 

Please DO NOT come to the office if you should be isolating with symptoms of COVID-19, have been notified that you are a close contact of a confirmed case or are a confirmed case.  The safety of the whole community should be front of mind at all times.

 

INSPECTING PROPERTIES

Stage 3 restrictions in the Melbourne metro area mean that inspections of all our properties can only be made via private appointment. 
Book an inspection
via the property listing on our website or any of the real estate websites or call the listing agent directly.

 

 

We ask that you only make an appointment to inspect a property if you are able to do so.  If you should be isolating with symptoms of COVID-19, have been notified that you are a close contact of a confirmed case or are a confirmed case, please DO NOT ATTEND.  The safety of the community should be front of mind at all times.

While inspecting a property, we ask all our clients to follow the 1.5m physical distancing guidelines and hand sanitiser will be provided.
Please refrain from opening drawers and cupboards.  Should you wish to see anything in particular, please ask the agent in attendance for assistance.

 

FACE MASKS

Wearing face masks in public is now mandatory and are required when inspecting a property.  

DHHS advice on face masks

 

CONTACT US

Face to face meetings may be a little restricted for a while, but we haven’t let that get in the way of helping you achieve your real estate goal.  Embracing online technologies, we have opened more doors!

Whether it’s virtual inspections, video calling, or online auctions we’ve got it covered.  

 

 

 

Our agent contact details can be found here

 

 

Useful Links to coronavirus advice

 

Consumer Affairs 

DHHS

 

 

 

 

How much is your property worth?

Get in touch to learn more about current market trends and conditions and local property sale and rental values.