Exceeded Expectations Again!
Simone sold a house for us last November, and the service she provided was second to none. This time around we sold our family home and she went above and beyond for us. She coordinated trades to get the place looking amazing and clearly explained our options for the marketing strategy.
Simone used her expertise to get potential buyers in early, resulting in a sale prior to the property even hitting the market.
Simone’s two best attributes are her outstanding communication skills and that she genuinely cares about her clients and what’s best for them. Selling your home can be a daunting and emotional process but Simone was there each step of the way to support us.
I would not think of selling again with anyone else. Simone was brilliant!
I reached out to Simone, as we worked together eight months ago. When I told her my situation, I was met with compassion and understanding with my decison to sell. She knew the block of apartments well and told me the challenges we would and could face regardless of my improvements. I decided to list anyway and take advantage of the Hot market. Within 2 weeks of being open we had a bidding war which saw my property see an incredible result. An unheard of result especially for a place that was only purchased eight months ago.
Before making any decision Simone let me have all the time I needed and told me I call the shots for everything. She never wanted me stressed, kept me up to date and always had my best interest in mind. " I don't care about the commission, I just want to make sure you're not stressed and Okay."
Thanks to Simone I saw an incredible Result in a block that does not see the greatest results and have been given one more chance to find a place that really is meant for me.
Compassion, Understanding, Amazing Results. That's Simone. Thank you Simone.
”This is honestly the first time I have had both a reliable property manager and contractors for a rental so I can’t fully explain how wonderful it is!! Much appreciated”
Couldn’t Do More!
Simone and her team bent over backwards to make the sale the best it could be.
I am very grateful for everything that was done for me.
Agent with The Midas Touch!
Simone made the selling process much easier and smoother due to her professionalism and expertise. Her sound knowledge of the market, promptness to respond and trustworthiness are above par.
Simone delivers results!
Tony, was our first experience with a great agent in Melbourne.
He was approachable, professional, honest and supportive.
Whilst we were not successful in the house we wanted, his genuine approach was appreciated and has been a stand out in our house hunting journey.
Thank you Sheryl for being wonderful at your job, wish you a happy Christmas and a bright new year ahead.
Highly skilled agent, easy to deal with achieving great result.
Joe is a highly skilled agent with excellent communication skills, patience and
Pleasure to deal with and achieved a great result considering challenging tenants.
Can I also say, that in this new normal of contactless deliveries and social distancing, it's so refreshingly lovely to have real people looking out for my interests. Thank you for a great service - it's appreciated.
Trusted partner - no matter if you are a tenant, landlord or vendor.
We have known Sheryl Upton through different circumstances in our home living situation. Firstly, as a tenant and then secondly when we were the landlords. Sheryl and her team have always been so very responsive and professional especially during unforeseen events or situations.
More recently, we engaged Sheryl for the sale of our property but timing, unfortunately, was caught up during COVID Wave 2 lock down.
The proactive and thought Sheryl demonstrated during this period to prepare for our sale was going beyond just being professional. To add to this mix, as expats living abroad, time zone was that extra piece of complexity, therefore it was crucial to have someone that communicated effectively and timely, made the process as efficient and simple as possible and finally, able to achieve the best outcome for all parties.
We truly regard Sheryl and the team as partners throughout the sale of our property (and with all the previous engagement we have had).
We strongly recommend Sheryl Upton and team to help support you on your next home purchase or sale, you will not be disappointed.
Fantastic and friendly.
Our experience with Simone to date has been fantastic. Her warmth and experience helped to guide us through the process as first-time buyers.
She has been more than happy to help us with any issues big or small.
Brilliant service and a great result.
Simone helped us sell our townhouse in Niddrie. She went over and above for us, assisting with the
preparation for sale, staging and marketing strategy, ultimately getting a sale we were thrilled within just a few weeks.
Simone is professional and has extremely good communication skills. She kept us updated consistently throughout the process and it felt like she genuinely cared about us. She made every effort to make the process as seamless and stress-free as possible.
We are grateful that we found such a brilliant agent and would happily use Simone to sell our next
home when the time comes.
Joe is an absolute wizard when it comes to real estate!
Great knowledge and no bullshit. If you want results then call Joe!
Robert is gun!
Our experience working with Robert was excellent. He was extremely helpful throughout the whole sale process from presale, providing advice on how to prepare the house for sale to finding a buyer within 10 days of the property going on the market (during COVID).
He is very knowledgeable on real estate and easy and enjoyable to deal with.
We would highly recommend Robert to anyone considering selling.
Genuine and Trustworthy!
Julia was exceptional! Genuinely wanted the best for all parties involved. Was very honest with expectations and the current market especially during Covid-19.
I felt very comfortable leaving the sale of my property in Julia's hands.
From the outset Paul had a clear plan, very well organised, no surprises, no unmet expectations, stress free experience, thanks Paul, great outcome.
We sold in a very difficult market during COVID-19 lockdowns.
Tony and team were professional, honest and very caring.
Julia was great to work with throughout the whole process. From assisting me with trades people to recommending a stylist to help with the presentation of my home.
She was very supportive and patient when the pandemic changed everything and I had to rethink my timing to sell.
Once the process began, she was there every step of the way, keeping me informed of every detail.
A lovely lady to work with who is very professional and genuine.
The whole process was so much less stressful than I imagined and I wouldn't hesitate in recommending Julia to anyone who is looking to sell their home. A very good result in a short space of time in very uncertain times!
Simon was recommended to me by a friend and certainly lived up to her praise. As the campaign was halfway through when halted by the Coronavirus, I was not confident a good sale would be achieved in this climate. Simon, however, worked on keeping me thoroughly informed of progress. This culminated in my receiving a very good sale despite having to cancel the auction.
Simon was professional with excellent market knowledge, and I have no hesitation in recommending him along with the friendly staff of McDonald Upton.
Considering we sold our home during the Coronavirus pandemic and the uncertainty around the rules of property inspection distancing, Sheryl and her team managed this process in a professional and smooth manner.
She is an
expert and knowledgeable on the property market. She kept us up to date on each occasion of new developments, inspections and any other relevant matters.
I would highly recommend Sheryl and her team when buying and selling your home.
Rhys managed to communicate with his team during the sale of our home in a professional and timely manner, considering we sold our home right in the middle of the Coronavirus pandemic.
I would highly recommend Rhys.
Thank You Joe.
Excellent market knowledge and gave good advice. Always punctual and positive. Kept us informed of any progress.
Excellent service and great results!
I was impressed with Rob's ability to manage the whole process and his communication was crystal clear and always followed through with what he committed to. I received regular updates and always knew what was happening and what the next steps were.
Rob was also able to persist and achieve a very good outcome in quite a difficult selling climate.
Would highly recommend his services to anyone selling their home or investment property.
Confident and Professional!
Julia was delightful and confident during our recent sale period. She was informative and accurate with potential buyers and always conveyed feedback in a timely manner.
We were delighted with her result.
Rhys did a great job keeping us up to date with the sale and we were fortunate to be in good hands during the Covid-19 changes.
We were very happy to sell at the price we got for our property and can definitely recommend Rhys and Paul at McDonald Upton.
Great experience with Paul, fortunate to get a strong sale in the current environment.
We had used McDonald Upton for letting our property and we continued to use their expertise for selling our property in Coburg.
We had a lot of communication with Paul leading up to the house going on the market and the place looked fantastic. We were concerned with the Covid- 19 restrictions but Paul and Rhys guided us through and managed to quickly find some interesting buyers.
We sold at a price we were happy with and were very happy with the service provided.
Paul was fantastic to deal with when we sold our first property!
He walked us through the process, was always available for queries if we needed and kept us very well
informed throughout our sales campaign.
We were very pleased with the outcome of the sale and do not think we would have had the same result if Paul wasn't our agent.
I would highly recommend him, and absolutely use Paul again if we were to sell our property.
Tony’s experience was evident right from the start.
Tony’s no bull approach worked really well for my family. I found him to be open & honest l also found
the advice he offered us gave us the confidence to approach things a little different than we had
As it was our parent’s home it was a bit of a ride, we laughed & cried and Tony was there at every turn.
His communication was fabulous & always available. Giving up dates on surrounding sales and how
that may affect us.
It was a difficult time as the country was just about to go into lockdown.
I cannot recommend Tony highly enough. My advice would be go with team Tony!!
Tony was friendly and helpful throughout the whole process.
From the moment he first came to our house Tony demonstrated a strong knowledge of the property market and gave excellent advice.
He maintained excellent communication prior, during and after the sale of our property. His calm reassuring manner made what could have been an anxious process very smooth.
Boutique is definitely better!!
Tony well and truly exceeded our expectations as our agent. Tony worked nights/weekends/days off to get us the best result possible. Not only that, he kept us at ease during the whole process with numerous updates and follow-ups.
You can never go wrong with Tony leading the charge!!
Simon's Experience Is Second to None.
Simon was persistent, knowledgeable, realistic and honest. Simon with his colleague Rhys obtained a price that we were very happy with, in the current climate.
Rhys is competent, diligent and hardworking.
Rhys wasn't my primary contact for the sale of our property, but he was persistent and with Simon they got the job done.
I was very impressed with Rhys, he seems like a genuinely nice bloke.
Sheryl is the complete professional! She is always clear and easy to understand even when addressing complex areas of real estate. She covers all aspects of the experience for you, the easy and the difficult.
Her manner is friendly but respectful, informed and informative. She relates well to visitors to the property and is meticulous in keeping you informed of the progress of the sale process.
She is always available to answer questions. Very impressive!
Fantastic Communicator - Achieved outstanding results
Simone proved to be a dedicated passionate Real Estate agent who continually kept us updated and her communication skills are second to none. She achieved outstanding results with her commitment displayed in every task she performed. Simone took away the stress of selling and was always optimistic that she would achieve the desired result and she did. I would highly recommend Simone to anyone wanting to have not only a real estate agent represent them but a very kind and accommodating person.
Julia has a warm friendly and professional approach to the job of selling a home. She is informative, encouraging and always punctual.
It has been a delight to work with her.
We have listed and bought multiple properties with Joe, the reason for this is we know we are looked after
from the beginning right through to the end.
Selling is and can be a very daunting, stressful and emotional time in your life, but with Joe and his expertise in Real Estate (and his compassion in understanding the emotion that comes with selling a family home), we are completely at ease and comfortable in the knowledge that he will do his utmost best for us, which he has proven time and time again.
He guides you from the beginning to the end and is upfront and completely honest from the beginning. Initially, our instinct told us he was genuine and that proved to be right.
We cannot recommend him highly enough.
Thank you for everything Joe.
Professional service from a professional team
Our total experience was one of professionalism.
Rhys was terrific to deal with and had a very friendly manner about him.
McDonald Upton are a boutique agency in Essendon that I first had dealings with renting the property I have just sold. I was very happy with my experience then and even happier now with the professionalism of Paul McDonald.
Paul was always there to answer questions and made us feel very comfortable throughout this whole
journey. He had a very down to earth manner and was approachable at all times.
Will definitely use this agency again!
Simon was excellent and on the spot in his appraisal.
Simon was professional, honest and provided good feedback throughout the whole process of selling our mother's home.
He was there at everyone opening and gave us constant feedback.
I would strongly recommend Simon Cookson and Paul McDonald when considering selling your home.
Tony and Simone - Don’t go past this great team!
Tony and Simone looked after the sale of my mum’s unit. The campaign was above our expectations with more interest than expected. This resulted in a higher than anticipated price.
I employed McDonald Upton, Tony and Simone because of their high ethical standards and professional approach giving me confidence they are the right people to sell the property. 5 Stars.
Tony and Simone - Don’t go past this great team!
Tony and Simone looked after the sale of my mum’s unit. The campaign was above our expectations with more interest than expected. This resulted in a higher than anticipated price.
I employed McDonald Upton, Tony and Simone because of their high ethical standards and professional approach giving me confidence they are the right people to sell the property. 5 Stars.
Clear guidance, intimate knowledge of local market and attentive no-nonsense service.
Simon came in and assessed the property, advised on its readiness, devised a marketing and auction
plan and timeline (always cognisant of potential conflicts eg. AFL Grand Final, Melbourne Cup) constantly feedback after each and every open house so that we were always kept in the loop and able to make decisions based on his reliable and realistic advice.
The final exceeded our expectations and reflected Simon's canny assessment of the prevailing market
not to mention his sterling abilities as an auctioneer.
Personable and Reliable.
Joe was fantastic from start to finish. My wife and I asked for transparency throughout the process and Joe didn't let us down.
Throughout the purchase of our new home and sale of our old one, Joe was an excellent communicator and
one that we would highly recommend to other people.
Rhys was awesome and a breeze to deal with!
Rhys was fantastic as my agent, nothing was any trouble, was always phoning to keep me up to date and also how the market was going, not being savvy in this area Rhys was more than happy to give guidance and support in all areas.
I couldn’t thank him enough.
Joe Zucco was a pleasure to do deal with. We were always greeted with a friendly smile and Joe always made himself available which was crucial for our sale as he was dealing with an overseas buyer.
His knowledge of the property market is amazing and he has great communication skills.
McDonald Upton should be very proud to have such a strong asset on their team.
Took a long time but Rhys never gave in!
Joe is a true professional, he went above and beyond to achieve the best result for our family!
We couldn’t be happier and grateful with his skilful approach, both authentic and realistic.
A strong communicator, he kept us well informed and we felt supported throughout the entire process, a truly seamless and positive experience.
We were very happy with Simon, very professional with excellent local knowledge.
Prompt responses to my questions with a very friendly attitude. Well supported by office staff, excellent media and communications.
Simone Tramontana made the experience of selling our home easy. She was honest with us, acted with integrity and professionalism at all times, and she had extensive knowledge of the area and the market.
Simone was accessible at all times to answer our questions and we are very happy with the service provided.
Joe was professional, courteous and truthful with his efforts in selling our home.
We needed an agent that told the truth as to how things were without any nonsense and he certainly
I thank Joe for looking after us and making the stressful task of selling our home easier in a difficult
We highly recommend Tony Clark as a Real Estate Professional. Tony was given the responsibility to sell our family home of 23 years. This came at a time of uncertainty in the market where the housing price boom was slowing considerably.
Tony took on the challenge and kept a steady hand on the rudder throughout the process. He worked well with our schedule of inspections and assisted us greatly in the preparation process.
He is extremely organized, reliable and personable. As we felt the market tightening, he kept a cool head and in short, it was his demeanour that got the job done. We are happy with the outcome and the price realised in a regressing real estate environment.
Professional, knowledgeable and honest!
Tony was very professional, answering any questions, offering advice and addressing all our concerns. It's a "big deal" when you're selling a home and that's what you need.
Paul was great, going through the sales in the area with us, giving us as much information
as possible. Answering our questions, concerns and worries professionally and knowledgeably.
I am happy to recommend Paul and McDonald Upton Real Estate to anyone.
Tony is very professional and boy had he done his homework on this property and surrounding area!
Tony knew all about the schools, parks, shopping centres, public transport etc to the area.
Tony spoke with me after opens to discuss how many people had been through the property and were
We accepted an offer prior to auction and are very pleased. I would not hesitate to recommend Tony
Fantastic service, excellent result!
Tony was an absolute joy to work with. His knowledge and guidance was exceptional and made everything so easy. Being a deceased estate sale, this was not a happy sale, however Tony’s kindness and care towards me and my family was greatly appreciated and made the entire process stress free.
I will definitely utilise Tony again when the time comes to sell my home, and my family member’s homes. I cannot thank Tony enough and would recommend him to everyone I know if they are thinking of selling their home. He was a pure joy to work with.
THE GREATEST AGENT!!
Joe is an authentic agent that acts with integrity.
We have used Joe on several properties and trust both his judgement and ability to get the best result!
Professional communicator -
Simone, I felt was working with me throughout the sales campaign of my property - even though I was interstate for the whole experience.
A great communicator, who kept me well informed. Simone proved her ability to read the market by the result achieved. I felt at ease and comfortable to listen and take Simone’s advice leading up to auction. Simone builds great rapport by listening to her client’s needs and wishes.
Highly recommend this agent.
I’m in the best hands with Joe!
What more can I say about Joe? Apart from being amazing and always trying his very best to put a smile on my face, I can honestly say he goes above and beyond the call of duty to make any sale and purchase smooth sailing.
You’re the greatest Joe!!
Very pleasant, knowledgeable & intuitive.
Simone’s communication was excellent & Sheryl Upton as a business is very good.
Would recommend in future.
Thank you Simone for your professionalism, help, hard work and gentle persistence.
Thank you Simone for your hard work during the final stages of our sales campaign. Your gentle persistence leading to a successful sale. We found all the staff at McDonald Upton, with a special mention to Simon Cookson, were always available and ready to help or advise at a moments notice. A very professional friendly organisation.
Thanks again Simone.
Great Professional Experience!
From our first interaction, Simone impressed us with her professionalism, market knowledge and communication skills. She was most helpful and always provided feedback following inspections, communicating the opinions of those who inspected the property. We value and appreciate her guidance and assistance through the entire process. We are pleased to recommend Simone and her colleagues.
Attentive Agent with our best interests at heart!
My husband and I have been incredibly impressed with Simone's work during the sale of our property. She always kept us up to date, across purchaser feedback and ensures that we were aware of all our options.
We would not hesitate to engage with Simone again for any future sales.
I was looking for a real estate company that demonstrated integrity and honesty. My experience in selling my house with McDonald Upton from start to finish was streamlined and professional. Julia Murphy is a skilled professional who you feel confident with. At all times I was kept in the loop, given honest feedback and felt I could completely trust the team with the sale of my home. I was not once promise anything that wasn't delivered and at no time felt any pressure. I would highly recommend Julia and the team at McDonald Upton.
Ultra professional with caring attitude - pleasure to deal with!
Sheryl is such a nice, caring person who is a pleasure to deal with. My whole sales experience went extremely smoothly.
I was kept in constant update with the progress and the whole sales team is to be congratulated.
Such a wonderfully seamless sales process .... Very polite, professional and considerate of my needs.
Rhys is a consummate professional and a pleasure to deal with !!!
Tony was a pleasure to deal with. Not a typical sales person but a true professional!
It was a pleasure dealing with Tony. He was down to earth and a professional on all aspects but most importantly he has always been approachable and gave good advice without the typical sales person attitude. Selling in the current market had its challenges but having Tony by our side kept things on
Thanks again Tony, unfortunately, I don’t have a high regard for real estate operators however, working with you has changed my opinion for the better.
I interviewed 4 real estate companies and Tony stood out head and shoulders above the others. We hit it off in the first couple of minutes of meeting.
Tony’s personality, knowledge of the market, tell it as it is was much appreciated. Communication along the
course of the sale was excellent, and nothing was too much trouble.
If I had more properties to sell, I would use Tony every time without hesitation.
Many thanks Tony it was an absolute pleasure dealing with you.
Simone was professional and down to earth in her approach in helping us sell our house. Her market knowledge was spot on and I felt the advice given was realistic.
Any questions we had were answered swiftly and Simone was consistent in her approach and very relatable to our circumstances. As a result, our beautiful house was sold on Auction day.
We have really appreciated all that you've done for us while we've been here, and will miss having you as our agent.
Thank you once again for your kindness and professionalism over the last three years. It's been a pleasure having you as our agent, looking after our home for us while we've been living here.
Friendly, honest, helpful and understanding.
From my first contact with Tony Clark, I found him very approachable, open and easy to communicate with. His preparedness for any situation was welcome and he worked with us to make sure of the best outcome.
Tony was very professional in all our dealings, he ensured the best possible photos and advertisements, as well as running open house and keeping us in the loop of what was happening. I felt very comfortable dealing with Tony, his positive straight forward approach made the whole experience great.
Tony was always available and if not, returned our calls immediately and responded to all questions. He was willing to discuss and listen to my views as well. His knowledge and assessment was spot on and his guidance and management of the sale/auction was impressive.
Rhys is very professional in every respect. Highly recommended.
Diligent and Honest
Thank you Simone for the tireless effort you put in to secure a sale in this difficult market.
You continually kept us up to date and exhausted every avenue to make sure the property sold.
I highly recommend you for anybody looking to sell their property.
We got to know Julia a couple of years ago when she sold our home, we then asked her to sell a little
investment property that we no longer needed a few weeks ago.
Julia tells it as it is, she does not sugar coat. This helped us to have realistic expectations. Selling your home is a big deal and Julia understands that and always gives sound advice.
Julia is always welcome to drop in for a coffee if she is in the area!
Tony was outstanding in handling the villa unit, as it was a deceased estate he fully understood how
difficult it has been for me parting with my mother’s home of many years.
Feedback after open days was fantastic, it took 85 days to sell in a difficult real estate market, pre-federal election etc. but I knew with Tony’s persistence we would eventually find a buyer and sell the property.
Thank you again Tony and the team at McDonald Upton.
Simon was very approachable and updated us every step of the way. He didn't have much to work with as the house was a deceased estate and a knock down!
Simon was honest about the downturn in the market but persisted to reach a price somewhere in the
range of what we wanted.
We were very happy with the result which was due to his professionalism.
Many thanks go to Robert for making the purchase of our investment property the best experience.
We have bought and sold a few properties over the last few years which was not always easy going, Robert knocked it out of the ballpark, nothing was to hard or difficult and his honesty saved us from making a very expensive mistake.
We can highly recommend this agency and especially Robert.
It's great to see the next generation of agent making their first sale.
Congratulations to Robert on his fantastic sale!!!
- Paul McDonald
Joe did a great job in selling my unit. He was realistic, kept me informed throughout, and treated my tenants with respect.
I wouldn't use anyone else!
Joe is a respectful agent who communicates well and is very knowledgeable about the Essendon area and the current market. He went ‘above and beyond’ for us and no request was too difficult.
Knowledgeable and helpful!
I was very happy with Julia. She has a lot of knowledge in the area and excellent communication skills.
I would recommend her to anyone.
Thanks Julia - you did a fantastic job.
Joe Zucco is a friendly professional who gets results! His knowledge of the area and his firm’s database of potential buyers, only adds to his overall charm.
We felt informed and supported throughout the sale campaign and are very happy with the sale
result of our beautiful apartment.
Personable and Professional
Simone was very professional and efficient whilst also being extremely personable.
We were very happy with the service and care we received in the sale of our apartment.
Simon understood our need for a speedy resolution. He had everything in place in no time at all and had prospective buyers viewing the property within the first few days.
He provided regular feedback, (both good and bad!) and ultimately sold our house within our required time frame. What could have been an extremely stressful time turned into a very satisfying experience. Simon's experience and knowledge filled us with confidence from the time of our first meeting and he was able to help us get through all the stages of preparation and selling with a minimum of fuss.
We chose Simon as our agent as he was recommended by friends and neighbours and he certainly came through. In a very tough market, he was able to negotiate and secure a price that met our expectations. Right from the start, Simon was very clear and upfront about the costs associated with sale of our property. Throughout the marketing campaign he kept us informed of the potential buyers and organised inspections to suit us and continuously communicated with us about any progress during this period and right through to the successful sale. We would be happy to recommend Simon to any of our friends to handle any property sales in the future.
Julia did an excellent job communicating with my wife & I at all times regarding the sale of our property. Her professionalism showed through her enthusiasm & we’re so happy to have chosen McDonald Upton.
Simon is fully aware of the market conditions and has been very honest in his appraisals and information about the present property market. He has been very reliable and conscientious in his duties.
Great Communication and Transparency. Julia always kept is up to date and informed of the market. Very realistic and positive. Always followed up as promised and read the market extremely well.
I wanted to thank you again for your work. You gave us time to consider your advice and didn't pressure us when we weren't sure what step to take. If you hadn't given us this respect and space, we wouldn't have had this result.
We are both very grateful that we had you alongside us through the auction and sale.
All the very best
We were extremely fortunate to have Tony and Paul assigned to sell our home.
We can only describe Tony as hard working, a professional, passionate about his job, always smiling, had a placid and calming nature and took us on the journey as we set out to sell our home.
We would definitely recommend Tony to assist others in the sale of their homes in the Strathmore area.
Simone was very helpful, most pleasant, great to deal with to get a good result for our sale.
Client Focused Agent!
Simon is a very solid, efficient agent with create knowledge of the market. He listens to understand the client's needs and is able to shift strategies when required. He is a clear communicator, very friendly and very easy to work with. I highly recommend Simon for your real estate needs.
Selling a family home is always hard, but Joe made the sale of our home smooth and kept us informed at every step.
I would absolutely use Joe again and I already highly recommend his services to friends and family. Thank you Joe for helping us complete one chapter and open the doors to the new.
Great Agent / Team
I appreciated his communication/feedback and for his efforts in selling my home. Well done.
Excellent Professional Agents.
Paul McDonald & Simone Tramontana and the McDonald Upton team were very professional and provided excellent service in the sale of my Mother's unit.
They kept me up to date with everything that was happening through regular and comprehensive phone reports. The marketing program was very well done and proved to be most successful. All administrative functions were performed most efficiently.
The purchase price achieved at auction exceeded our expectations and we were thrilled with the outcome
Tony was a pleasure to work with.
Tony is an honest and professional agent. He provided us with thoughtful, well informed advice which resulted in a fantastic outcome. Our apartment sold within 3 weeks & prior to Auction.
He managed the sale from beginning to end without passing us over to others, and throughout the entire sales process he kept us informed which made every week completely stress free.
We couldn't thank you enough Tony - great work.
Dedicated, professional and always available to give advice.
Julia was fantastic to deal with throughout the process of selling our house.
We would highly recommend Julia.
Extremely Professional and made the entire process very easy.
Tony was a pleasure to deal with and went about his business with no fuss. He did what he said he would do and made the whole process very straight forward and manageable.
Tony has excellent knowledge of the local market and kept us informed throughout the entire campaign. We could not recommend Tony highly enough.
Julia gets results. She knows the market inside out. She has values – honesty, integrity and tenacity. She builds long-term relationships and she cares for her clients.
Julia is in a boutique agency that continues to succeed because it has and is unrivalled in its service offering.
She is your best advocate, your most strident and trusted advisor and she’s a thoroughly decent human being that always, selflessly and tirelessly works for client outcomes.
Julia instills confidence. You know things are going to turnout well. She’s thorough, comprehends the brief and your needs perfectly and she gives you a sense of warmth and confidence that she’s got your best interests at heart.
That’s her unique business proposition and that’s why she has our ongoing business.
Tony was very professional throughout the sale process.
He was very calming and reassuring and worked hard towards achieving a great outcome.
Simone was very professional throughout the whole sale process. Communication was outstanding. I was kept informed and up to date after each open for inspection.
An agent you can trust!
Julia was the agent for the sale of our first home.. We were very sceptical of agents in the industry and wanted someone that would have our best interest at heart. She ticked all the boxes. Julia did not only make our experience personal, but she had ample amount of knowledge on the current market which made all of our decisions easy. Julia was only a phone call away with any questions or concerns we had and we always trusted that her advice was in our best interest. We would recommend Julia to anyone who is Selling or Buying.. We will be using her ongoing for all of our properties in the future.
Excellent Communication and Service
Simone provided a high level of communication and understanding through the sales process. In turn, this made the experience as seamless as possible. Recommended.
Strong Reliable Warm & Engaging
Julia Murphy was a breathe of fresh air for us. Always positive, attention to detail, reliable and was very clear and honest with our campaign to sell.
We did not feel pressured or alone in our processes, Julia was always readily available. We appreciated her commitment to us and the fact that we did not have multiple agents working with us.
Both Victor & I thoroughly recommend Julia, we felt at ease throughout the whole campaign.
Thanks Julia your a wonderful warm
Professional young woman.
Great approachable Agent
We decided to go with Julia from MacDonald and Upton after meeting with a few agents. We found her to be very approachable, flexible and understanding our young family. She has a good understanding of the market and was honest with her estimates of what we could achieve. She was able to negotiate and secure a price we were extremely happy with. We would not hesitate to recommend her to family and friends in the future.
Competent and Efficient Agent
I write to express my appreciation in the way Simone handled my investment property in Essendon. By entrusting Simon to sell my property alleviated unnecessary stress and anxiety that most vendors experience.
I am impressed with the efforts which she puts in the sale of my property and to make sure that I got the highest price. Her constant updates and easy accessibility were most assuring.
Simone certainly possess the right acumen for what she does. Her professionalism is highly commended. I have no hesitation in recommending her services to anyone who requires them.
Tony's level of professionalism at all times was outstanding. Tony went above and beyond to ensure the sale of my property went as smoothly as possible. He was excellent at keeping me updated throughout the campaign and his intimate knowledge of the local area genuinely assisted with finding the right buyer for my home.
Simona was pivotal in the sale of the property for a good price in the current market. Attracted competing bidders at the auction.
Joe is the consummate professional when it comes to real estate.
Has plenty of experience in the game, but does it all with humility and style. Quickly builds great rapport with potential clients, and doesn't go in with the usual hard selling style which is a turnoff to many.
A more laidback style, but then willing and ready to roll up the sleeves at the right time to get the job done.
Fantastic combination with Simone, a duo I would strongly recommend for those looking to sell.
We simply couldn't have asked for anymore from Simone in the selling of our home.
A stronger focus on rapport, friendliness and communication, it's refreshing to see a real estate agent that isn't just putting the hard sell on potential buyers from start to finish; a turn-off for many.
Simone was particularly instrumental throughout negotiations, whereby we ending up securing the sale several weeks prior to the schedule auction date. A massive relief and convenience for us.
Fantastic combination with Joe, a duo I would strongly recommend for those looking to sell.
Great Agent & Credit to McDonald Upton
Having spoken to a number of agents previously, we engaged Tony & McDonald Upton in early 2018, for the sale of our family home.
Despite a number of difficulties throughout the campaign, all of which were outside of Tony's control, he worked diligently with my family and was able to achieve a great result.
Thank you Tony.
A terrific campaign and sale.
The sale of my parents beloved home of 53 years was bittersweet, but Simon’s sensitively to these circumstances balanced with his direct yet considered approach made things a lot easier for me.
From day one Simon listened to me. He sought to clarify what I hoped to achieve, and provided valued ideas regarding pre-sale improvements that could be made. His ideas were realistic and achievable, and made a big difference to the result.
Communications about the campaign, inspections and the prospective buyers were frequently provided; and proved to be very accurate on auction day. I am very happy to recommend Simon to handle your property. He is also a wonderfully engaging auctioneer, and his words to the crowd really captured the essence of this property and how I feel about it.
My parents would have been delighted.
I just wanted to thank Simone Tramontana for her professionalism, excellent communication and enthusiasm when it came to presenting and selling my home. It was refreshing working with someone who was genuine, trusting, authentic and such a tireless worker. I knew that every time that she was in contact with a potential buyer that she was representing myself.
I could not recommend her more highly and in fact the whole team at McDonald Upton.
A Happy Vendor!
Dear Simon, I would like to take this opportunity to thank you for your professional handling of the sale of my late father's property. I was particularly impressed with your friendly, honest and straight forward manner.
From the beginning you provided me with a timeline for the whole marketing process and spelt out the total costs of the campaign and the commission that would be charged from the sale.
As you know, I also interviewed two other local agents, and neither were very upfront with this detail.
Lots of excited talk, but no commitment to an actual figure. You kept me informed of the feedback you received from potential buyers after each open for inspection, and overall made the whole selling process relatively stress free.
The icing on the cake was that you achieved a respectable above reserve price for our property! I am happy to say that I would have no hesitation in recommending you to family and friends looking to sell their properties in the future. Thanking you once again.
Danielle was a pleasure to work with, both myself and my husband were very pleased with the service she provided us, in selling our investment property.
Her knowledge of the market was exceptional and we felt very comfortable with the whole process.
It was nice to know that we could relax, during what was a stressful time, knowing that we had such a great estate agent working for us.
Danielle has a lovely bright personality and was always honest and worth coming with information.
She negotiated a great result for us, we couldn't be happier.
We had heard of the great work Danielle had achieved in property sales from people in our area & we decided to give Danielle the opportunity to sell our property in Wyndham Vale.
From the first conversation with Danielle she was professional, listen to our requirements and intentions. She managed the communication to the tenant, kept us up to date nearly daily on what was happening, next steps etc. (inspections, internet, plans, sales board etc) and then after every open inspection gave us an update on how it went.
Danielle advised us on her thoughts re offers & guided us through that process. She is very passionate & takes "ownership" of the sale for you.
We were very happy with the outcome that Danielle achieved for us and we would recommend her services to anyone selling or buying a house in the future.
Having used this agent on more than one occasion, I write this email with great pride.
The approach of building a long-term relationship and the process not feeling like a transaction gets the best result!
I cannot more highly recommend Joe!
Tony was friendly, helpful and well organised.
He worked very well with Sheryl in supporting the sale of our house. He was, punctual and reliable.
Through his reassuring presence, Tony worked hard to keep stress levels low.
All the best.
Having dealt with various members of the team for many years, we decided to appoint
McDonald Upton when the time came to sell our mother's home.
We chose Simone as our agent as she was highly recommended, and it was an absolute pleasure working with her. Simone was realistic in managing our expectations in a market we were not very familiar with. She went above and beyond the call of duty on numerous occasions. Simone has outstanding communication skills and kept us in the loop every step of the way.
As I said to Paul McDonald after the auction, Simone is a star and a credit to the team at McDonald Upton. I would have no hesitation in recommending Simone to anyone who would like to work with an enthusiastic first class real estate agent. She is a thorough professional.
Thank you, Simone - you're a star!
Sheryl’s years of experience in real estate and her superb communication skills enabled us
to smoothly and successfully facilitate the sale of our home.
She takes the time to get to know both vendors and buyers and their needs.
Sheryl is very skilled, very personable and an absolute pleasure to work with.
Julia is very professional and I felt well informed at all times and will certainly be using her in future.
What a fantastic experience it has been dealing with Sheryl & Paul of McDonald Upton. Their experience, integrity and guidance were second to none. We took their advice at every opportunity to maximise our sale outcome which surpassed our expectations. If you want personal service with outstanding results McDonald Upton are your team! We hope to continue our association with MU in the future whether as a home buyer, investor, tenant or Landlord. Thank you MU!
Joe did a great job and represented Paul McDonald and himself in fantastic fashion. Thank you
I went with McDonald Upton to sell my house as I have dealt with Paul McDonald over a number of years in buying/selling of property. Simone Tramontana was the main agent I dealt with over the campaign, and I can highly recommend her to future clients. I was very impressed with her honesty, knowledge and commitment in doing her best for all parties. She provided excellent feedback after each OFI and kept me up to date about potential buyers, and was always very reassuring. I had a great result on auction day by Paul McDonald. I highly recommend Simone Tramontana and also McDonald Upton Real Estate.
Over the years we have purchased and sold many properties here in Melbourne and in Brisbane Queensland and through the process we have met and dealt with numerous Real Estate Agents some of which were reasonably good others not so good. It is only when we met with Simone Tramontana who is with McDonald Upton Real Estate Agency that we came to appreciate the difference between Real Estate Agents. We met Simone when we had a knock on our door, introducing herself, when the Penthouse in our building was sold, should we decide in the future to sell our unit. Simones’ approach was so professional that some months later the opportunity to sell our apartment presented itself. It was a very easy decision and that was to proceed with McDonald Upton Real Estates Agency and in particular with a direct request that Simone Tramontana represent us. Simones’ approach to the entire process was nothing other than courteous, professional, caring and most importantly compassionate and beyond anyone’s expectations. Her attention to detail and constant support to my wife was really extraordinary. Her perseverance in obtaining the price we were looking for was not easy at a softened market yet, her hard and honest work realised the sale. Simone, there is so much more we would like to say and hope that in future you remain in our life. Thank you again for all your hard work, we grew to love you as a person and a friend you made us feel to be. We wish you the very best for the future and sincerely hope that other people like ourselves get to meet you and appreciate your honest and compassionate work as we did. Thank you again Simone.
Tony keeps it simple and remains focussed on delivering the price outcome whilst still attending to all the small details peripheral to the sale process such as organising access to the property post sale, following up S27 deposit releases and more.
Very happy to have worked with Simon. He was professional and personal, easy to talk to and directed his conversation directly to you. His reporting style was very detailed providing us with a clear picture of the state of the campaign. He also handled the auction like a true professional, being informative but approachable and he kept the auction going at a steady pace. An amazing result beyond our expectations. Thank you Simon
Tony is an experienced operator who takes a balanced approach to his assignments. He takes his responsibilities seriously and continues to support post the sale being signed. I have found him professional and responsive.
Very pleased with all aspects of Sheryl's knowledge of the market. She was most helpful and regularly informed us of current developments. With thanks.
Highly recommend her and her company.
Joe Zucco was very forthright and professional in our dealings. He was personable, but focused, confident, knowledgeable, and most importantly skilled in negotiation and achieving a sale. We were very pleased with the sale price and settlement achieved and his attention through out the sale process. I really liked that he would take the time to keep you informed at every step whether it be a quick text or phone call.
Simon's personal and collaborative manner in guiding us through the journey from presentation and inspections to auction day resulted in a successful outcome for us and exemplified his approach that 'boutique is better'.
Tony was great throughout the entire campaign. Punctual, informative, local knowledge, great sense of humour, down to earth and a pleasure to have on our side. Super reliable and trustworthy with a keen eye for what's going on in the marketplace. It was a pleasure working with Tony from start to finish
He Did Exactly What He Promised! I certainly would recommend Simon. He sat down at the start of the selling process, explained everything clearly, up front and was clear, concise and did not fluff or exaggerate. He has an easy-going approach, instils confidence and is a very experienced and competent Auctioneer. I highly recommend Simon. He is an honest, up front, pleasant, hardworking bloke. Good Job Simon.
We chose Simon Cookson and McDonald Upton Real Estate as we had previously dealt with them and found them to be trustworthy and professional. Once again, we were not disappointed and a successful sale was accomplished.
Thank you to Simon and the team.
Paul was lovely to deal with from the first meeting till the day of auction. His calm and informative manner was professional and appreciated. Tony was a pleasure to deal with from our first meeting till the successful auction day.
His positive and professional attitude throughout the campaign was greatly appreciated.
I invited Julia to appraise our home and I felt comfortable with her straight away. Julia is a straight shooter and does not tell you things you want to hear, she tells you as it is.
Unfortunately, we did not sell at auction. I am all about everything happens for a reason so I was not devastated at the time. I knew when the time was right it would sell. We stayed "for sale silently" so no advertising or open for inspections. Some time later Julia called with someone wanting to inspect. They made an offer and it all worked out. It is a stressful time and to have someone like Julia helping the process was great. Julia always took my calls and understood my whacky ways! I even asked her advice when we were purchasing our new home. I have absolutely no hesitation in recommending Julia and McDonald Upton Real Estate. All the best Julia!
Great Agent! Joe was such a pleasant surprise, he was very genuine and attentive to our needs. Nothing was too hard and very respectful when we were making our decision.
He was honest and a great gentleman, we highly recommend him.
We couldn't be happier with the outcome of the sale of our property. From our first engagement with Tony we were very pleased with the openness, honesty and the options presented to us. Tony has a very high level of market knowledge which supported his recommendations on how to run the campaign to get the best result possible. Supporting Tony is a great team of people at McDonald Upton who were a pleasure to deal with. We would highly recommend Tony Clark and McDonald Upton to any potential property seller.
A Top Notch Agent. Simon has a great knowledge of the business and I would highly recommend him to all concerned.
Thank you, Joe! Thank you for such an easy sale of our property. Your communication and direct approach for all involved made this such a smooth transaction. Your advice throughout the campaign was spot on. We wouldn't use anyone else!
We found Simon Cookson and his team at McDonald Upton very professional. They gave very good advice and were very knowledgeable about my area. They made the sale of our property very smooth and we were very happy with the price we received. We would definitely recommend McDonald Upton as an excellent real estate agent.
Dealing with Paul, Simone and the McDonald Upton Team was such a great experience. What can be an overwhelming time selling your home was made easy and stress-free. There organised approach and Paul's upfront and honest nature made us feel comfortable we had chosen the right agent. We got a great result and we were really pleased with the outcome and the advice and market knowledge Paul was able to provide. Can not recommend Paul and the team enough!!!
We entrusted the sale of our home to Simone and are absolutely thrilled with the result. Throughout the campaign, Simone was always available, clear and concise with communication and always had our best interests as vendors at heart. Simone’s real expertise came to the fore when negotiating with buyers to achieve the highest price possible for us and our dream price was smashed thanks to her exceptional negotiation skills. Her unwavering determination to get us the best price was exemplified when we received a call at 7 pm on a Saturday night, to let us know that she had been negotiating with 2 parties for hours and had extracted an extra $20,000 and a signed contract. Safe to say we were ecstatic. I have no problems recommending Simone to any prospective vendors as not only is she in your corner, but she jumps the ropes, throws on the gloves and fights for you.
We could not be happier with the way Simone conducted herself during our sales campaign. Nothing was too much trouble, she always went above and beyond our expectations. We were always fully informed of the progress with clear communication and she followed up every detail regarding prospective buyers. She put us at ease when things got stressful. She is honest, organised and we had complete confidence in her ability. We have no hesitation recommending Simone. Our property sold above our expectation.
Joe is a wealth of knowledge and we had complete confidence in his ability. He is a real estate agent with vast experience. We were happy with the planning of our campaign. We have no hesitation recommending Joe when selling a house in the area as he knows it so well.
We were very happy with the price that was achieved.
Paul delivered a sale outcome near the top of the range with a minimum of fuss. He had the courage to change marketing tact mid-campaign and kept a sense of conviction throughout. A sensible operator who considers all factors in planning and adapts on the go. Recommended.
We were impressed with the way Tony and the McDonald Upton team managed the campaign and sale of our property. Tony was honest, responsive, warm and professional and these high standards were maintained when dealing with potential buyers of our property. Our positive experience and the outstanding result is a testament to Tony and the excellent staff at McDonald Upton. We would not hesitate to recommend Tony to anyone looking to sell their property.
I was so pleased to have Simone as our agent. I had met Simone at a previous auction where she had left a very good impression on me so much so that I was really happy to have her as my agent. Simone communicated very well throughout the auction process both after open inspections and on auction day. What was a very stressful event was made very easy with Simone and Paul's calm and thorough approach. The whole team were very professional.
Never have I felt so confident when working with a real estate agent as I did with Simon. From the get-go Simon was professional, courteous, knowledgeable and efficient.
He listened to and acted on my concerns and queries about the selling process. Regular communication and feedback were provided for the interest in my property and viewing times. At my request, Simon conducted a boardroom auction a few days before the auction date and the outcome was excellent. I cannot commend Simon and the Paul McDonald team highly enough.
I sincerely thank you and your team for managing the sale of my home. Your professional and calming demeanour eased my stress levels, so could you imagine what I normally would have been like? You’re a true professional which is a testament to your success. Thank you
To Paul McDonald and Simone Tramontana,
On behalf of Karen and myself, I would like to congratulate McDonald Upton Real Estate on the professionalism in providing their expertise on our Family Home of the last 17 years. The idea of getting ready to sell was very overwhelming and then we spoke with a few agents and I still couldn’t get the feel for what was the right way to go. I was recommended to speak to Paul through word of mouth recommendations and that is when I first met Paul and Simone. Instantly, Karen and I got this comfortable feeling that things would be in experienced and capable hands. Paul explained in our meetings how things would work and through the following weeks that is exactly what took place. Simone was very thoughtful in her ideas and took a real personal involvement in our property. My family is personally involved in fundraising to build a house for young adults living with disabilities. Thanks largely to a very sizeable personal donation form Paul McDonald we are well on our way to achieving that reality. I would have no hesitation in recommending McDonald Upton Real Estate to anyone in the future. I would be happy to discuss anything pertaining to McDonald Upton Real Estate if you would like to contact me personally.
We decided to use Paul McDonald Real Estate to sell our home in Prefect Street in May 2016. We had bought the home from Paul in 1994, rebuilt it from scratch in 2000 and it served us faithfully for 22 years. Initially we were very worried about selling as we had many small jobs to do around the house and were very worried about getting tradesmen. We spoke to Paul and he said “But that’s what we do!” Well, we had no idea that this could all be arranged and overseen by the agent and could be completed in 2 weeks ……. geez! The lovely Caroline turned up to manage the works, organise to “show” the house and make sure everything went smoothly. Carpet, painting, tile work, plumbing, electrical and cabinet repair. But hang on……the pricing seemed incredibly low and certainly less than we could have arranged in such a tight timeframe. Suddenly the house was on the market glowing in its new paint, new carpet and new matching furniture. Liz did all the back-room detail, Julia was organising inspections, Paul gave us instant feedback on each inspection. Then the big day arrived! We were a bit concerned about Paul’s new beard but there he was out the front extolling the virtues of our lovely home. The price reached was what we were after, more importantly it was purchased by a lovely couple with a young family who we were convinced would look after the house for years to come. What a professional experience, we never thought a real estate agent would offer all those extra services and make what is a nervy experience seem so simple. We would highly recommend Paul and his incredible team to anyone, but particularly people who need that extra service to list their home…. and maybe, in time, Paul might even trim that beard!
Towards the end of last year I began to consider the timing of when to downsize. Following very strong property valuations from three agencies, I decided to put my beautiful home on the market. While all agencies were extremely professional, choosing the agency to manage my sale came down to two or three key factors. First, having known Simon Cookson from whom I originally purchased this property, I felt his professional style could accommodate my intention to be fully involved in the process. His manner was respectful of my efforts to present my home to a high standard, as well as being prepared to listen to my reading of the market based on various sources of data. So, I felt we could work very well together. Simon reported regularly on progress and answered my questions honestly. The support staff at McDonald Upton managed all the marketing arrangements and processes seamlessly and communication with me was 100% and faultless. As the campaign drew to a close, I felt Simon was doing everything possible to maximise market awareness, to make himself available to answer queries as they arose, as well as to gauge the quality of the matches of the needs of those interested in the property and what the property has to offer. We were on the same page by auction day about the realistic pricing to expect and we were both clear about the process we would follow. The auction ran smoothly and the outcome was excellent for all parties concerned. These decisions are so important.
Thank you for all your assistance.
What a fantastic result from you both and your team. We want to put on record our sincere thanks to you. Every part of our sale was handled professionally. Liz had some issues with the sign writer, but fixed them and then confirmed the outcomes with us. Nicole and Simone always rang to confirm appointments. Nicole almost spent a week at the house showing people through. The team got to know Arthur our sleepy old dog and we had no issues. The quality of the group of buyers were the type of people we wanted to have purchase our family home and the end buyer we feel will keep this house as a family home. We thought the auction ran perfectly, other than Paul’s bad one liner jokes. One best point of difference you have Paul is that at the auction you are pleasant and you do not yell or shout at people. Others yell all the way through the auctions, and make all bidders and sellers nervous. We would be completely happy to recommend your company to other buyers and sellers. Well done and thanks again.
On the recommendation of a friend, I recently chose McDonald Upton to act as my agent to sell my Essendon home. I was very impressed with how McDonald Upton guided me through each stage of the sale process, as well as their business like approach. I'd particularly like to thank Tony Clark for his help, his very professional attention to detail and how he handled the auction.
At our first meeting with Paul McDonald he outlined a comprehensive scenario to sell our house. This included:
· Full costs for advertising and commissions,
· the decision to go to auction,
· a four week timeline including “Open House dates” through to auction and introduction to the Sales team.
From the first open house through to the auction the sales plan did not miss a beat and we were personally surprised at the number of potential purchasers on each occasion. This was in contrast to my observations of real estate sales in Gisborne: it is not unusual for properties to be on the market for 6 months however the McDonald Real Estate sales campaign was unlike the typical Gisborne promotion in that they recognised a market for the property existed outside Gisborne and they promoted the sale accordingly. We were particularly impressed with the attention to detail and the additional hours put into the sales process by Paul and Simone Tramontana. They were punctual, kept us informed and were always available for advice. With so much attention to detail it was not surprising in retrospect that the auction was a resounding success. We would confidently recommend Simone and Paul to anyone selling in Gisborne.
We wanted to thank you for your wonderful efforts and support during the sale of our family home. It was hard for our family to let go of the house but knowing the sale was in such capable hands really helped to put our minds at ease. Tony - we particularly appreciated your encouraging and supportive approach and Paul thank you for your wonderful talent at the auction!
We would like to thank Julia Murphy and Paul McDonald for the way they conducted the recent sale of our home. We've now had the pleasure of dealing with them a second time, during both the purchase of a property and sale of our family home via an auction campaign. Julia made it a painless exercise from our end with little intrusion into our daily lives, even with a toddler! She was accommodating at all times and made the selling experience less stressful than originally anticipated! We couldn't have been happier with the result and would have no hesitation in recommending Julia and McDonald Upton to anyone considering the sale of their property. A sincere thank you!
We recently listed and sold our home in Essendon. We appointed Tony Clark of McDonald Upton Real Estate to manage the process. We found the whole team at McDonald Upton extremely professional and helpful and “honest” which is rather refreshing in the Real Estate game! Tony led the team and did a terrific job, we were kept well informed during the entire process and the campaign played out exactly as Tony said it would. We felt very comfortable working with Tony and the McDonald Upton team. Tony did his best to achieve a great price on auction day – he delivered as we had hoped and as he expected. It was a pleasure dealing with Tony through the campaign. His approach was open and warm but still very professional and his attention to detail was excellent. It was very apparent through the campaign that he had built good relationships with potential buyers that no doubt helped us achieve the desired result on auction day but also delivered a good result for the buyer. We would highly recommend any potential seller to appoint Tony and the McDonald Upton team to help through the your sales campaign.
I would like to express my gratitude and congratulations to you for the way you handled the sale campaign for 74 McPherson Street, Essendon. I have been a property advocate for the past 16 years and during that time I have dealt with hundreds of real estate agents. Some good and some bad. It was a pleasure to work with you over the campaign, your honesty and direct no nonsense advice was a breath of fresh air and you carried out your role exactly as you said you would at the time you were appointed to sell the home. Your care and concern for the vendor’s expectations were much appreciated by our vendors especially as this had been their family home for the past 31 years and it was quite an emotional decision for them to sell. You acted professionally and your advice was honest and sound. Your auction style was relaxed and encouraging to buyers and right up there with the best. I have absolutely no hesitation in recommending you to prospective vendors and I hope that I will have the opportunity to use your services in the future.
I recently listed my home with McDonald Upton Real Estate, with my agent being Simon Cookson. While selling my family home of 39 years could have been a daunting experience, Simon was able to guide me through this “journey” with sensitivity, humour and a wealth of experience. Not only does he have a great knowledge of the local and surrounding area, but his “people skills” are excellent – he is an effective communicator who works hard to achieve the best outcomes for both the seller and buyer. Simon communicated with me on a regular basis – I felt fully informed and listened to at every stage of the process. He also ensured that his team at McDonald Upton were fully aware of the progress of the sale and each member of the team was extremely helpful and very professional. The advertising campaign that was put in place was effective, targeting a wide range of potential buyers through different media, with the quality of material produced of an excellent standard. The company promotes itself as offering a personalised customer service and that is certainly what I experienced. I would highly recommend Simon and the McDonald Upton team to any prospective seller or potential buyer and wouldn’t hesitate to use their services in the future. Thank you Simon and the McDonald Upton Team.
Thank you it was an absolute pleasure to deal with you and the team at McDonald Upton. A good result is not only the price achieved at auction, but the whole process itself. We felt so comfortable throughout the campaign, we were always updated and well informed. Our experience with Simon was one of honesty, integrity and professionalism. His knowledge and advice is first class. Julia thank you for all your assistance. We were confident we had appointed the right agent to market our home, your enthusiasm in the home and campaign was genuine. Our dealings go back to the purchase of Brewster Street, and if we were to stay in the area, without a doubt, we would entrust your services again. Your communication skills, support and services are standout. We cannot thank you both enough for all your efforts. We would highly recommend McDonald Upton Real Estate. Boutique is Better!
Many thanks Nicole for all your efforts selling Levien Street, we appreciate all that you did for us.
Having had a family background in real estate (my late father was an estate agent for 50 years) we were more than satisfied to let Tony and Paul run the show. We never had an occasion to second guess them. Their communication with us was first class. We obtained our price with the correct strategy from Paul McDonald on Auction Day. We have no hesitation in recommending McDonald Upton Real Estate in particular Tony Clark to prospective vendors.
My wife and I wanted three things from the real estate agents who were going to sell our beautiful home, honesty, integrity and to be kept informed of the progress, and we are pleased to say we received all those things and a whole lot more! We did a considerable amount of enquiring with friends and acquaintances prior to selling and the one name that kept on coming up was Paul McDonald, so we met with Paul to discuss the process. From the onset Paul and his fantastic team LISTENED to what WE wanted, identified and implemented a strategy to sell our home at our price, and that is exactly what they did! We did not want "open home" inspections where you inevitably have people through your home with no intention of buying, Paul and his team petted potential buyers and every inspection was organised and completed with the utmost professionalism and respect for us, even the predicted timeline for sale was accurate, and most importantly they did not renege or talk down. the price we wanted and to our delight, it was achieved! We were so impressed with Paul and his team, there is only one company that we will use when we buy or sell again.
Thank you very much for your advice and support leading up to the sale of our place. And a special commendation for the auction itself. We would love to buy our next home through you!
We just wanted to email you about how genuine and pleasant Simone was to deal with during our attempted purchase of 3/972 Mount Alexander Road. We were quiet upset at missing out on the property but Simone was lovely enough to keep in touch and even help us with property finding or general advice. This was something she didn't need to do especially considering the sale was over but it was a testament to Simone's genuine and thoughtful nature that she went above her call of duty in aiding us. Property hunting can be hard on even the most experienced let alone inexperienced first home buyers. We feel truly grateful to have met and come to know Simone over these last few weeks. She feels now more like a friend to us. We hope to deal with her for future sales and would definitely recommend her to friends and family without second thought. We just wanted to take the time to write this short testimonial to thank Simone.
Thanks again for the great work in closing the sale on our property. Sarah and I are stoked that we could get a great deal done with so little pain.
Our previous experiences selling a property have been a nightmare compared to this and we're very impressed with the services you have provided on behalf of McDonald Upton.
We would like to pass on our sincere thanks to you all for recently selling our house at 22 Tweedside Street Essendon. We had sold our previous home through McDonald Upton Real Estate many years ago, so when the time came to sell again, the decision on which agent we were going to engage to sell again was simple. Nicole and the team made the whole process run smoothly. We were kept informed throughout the whole campaign and Nicole would call us after each inspection and was always available to take our calls whenever we had any questions. We were quite impressed at the high level of communication. The team appeared relaxed on auction day which helped us to ease our nerves, and our auctioneer, Simon, gave us a great final result, which was beyond what we expected. Thank you to Nicole and the team, we will definitely be recommending your services to our family and friends.
Peter, our girls and myself would like to thank you all for the care and professional manner you showed to us during our campaign. We are grateful for your hard work as a team which resulted in the sale of our loved home. We will strongly recommend you to all the other ‘downsizers’ but I feel Simon, the way you conducted our auction on Saturday any interested party will already have your name in their contacts. Well done!
Simon it was a pleasure to work with you in selling our home in Essendon. The professional manner in which you demonstrated your earnest, efficient and exemplary business ethics were noted and greatly appreciated. You were always so keen and willing to do whatever had to be done and in so many ways helped to take the stress out of selling. We thank you so much for a job well done.
Thank you so much for your professionalism and thoughtful planning in getting my property ready for market as well as seeing it through the selling campaign. I cannot thank you enough. I’m sure the brilliant result was evidence of your hard work and the professionalism of your boutique real estate company. I certainly will sing the praises of your company whenever I get the chance. Thank you again.
Dean and I want to personally thank Nicole Barrow for the outstanding result achieved with the sale of our property. Living interstate, Nicole went that extra mile by helping to organise & prepare our house for sale. Meetings with Dean at his Melbourne office from the initial enquiry stage through to the signing of documents was never a problem. We appreciated that Nicole was always contactable and if not our calls were returned promptly. We were always well informed and involved with the progress of marketing and enquiries. I can't give enough praise for the outstanding service that was provided. Paul McDonald Real Estate’s boutique style of selling really worked for us. It was professional but personal at the same time. Nicole, it was such a pleasure to work with an honest, professional and truly lovely person. I would like to mention that it was also a pleasure to deal with the girls in the office. Dean and I have already started promoting Paul McDonald Real Estate to our fellow friends in Melbourne. Thanks again to all… and we will pull out the champagne on settlement date!!
Anthony and I would like to extend our sincere thanks to yourself, Julia and your team. We are extremely happy with the result and we both feel that our campaign was in the best of hands at all times. Everybody we dealt with was friendly, professional and reassuring which made a very daunting experience far less stressful for us. We would certainly recommend McDonald Upton to family and friends without hesitation!
On behalf of my family thank you so much for everything you and your amazing team did handling the recent sale of our parents home. As you would be aware this has been a very emotional time for our family and we are very grateful for the wonderful service provided by your team. The communication and support given to us was amazing and we would have no hesitation in recommending your services to others. Having worked in customer service for a long time now I am very aware of what makes a memorable experience ! It is your people!
Thank you Paul McDonald Real Estate !! I would highly recommend you to others!
A note to thank you all for your efficient handling of the recent sale of our property in Thomson Street. We greatly appreciated your sensitive approach, straightforward advice, regular feedback and personalised service during the period of our sale. After a five week campaign, our home sold on auction day for a price that we had hoped for and which you advised was realistic. Your competency has convinced us that we were right to select your company and that Boutique is indeed Better. We have already recommended you to friends who are considering selling in the not too distant future and will readily suggest your company to others. Many thanks, may your success continue.
Although some time has now past—I would like to let you know about the positive experience I have had with your Agency and your staff. In each and every dealing that I had with the range of people who work with and for you, I can only state how much I felt that I was indeed a client who would be listened to and dealt with respectfully. In particular, and with great appreciation, I would like to thank Simon Cookson for the considerable effort that he expended on my behalf. Simon was never too busy to take my calls or to answer the many questions with which I bombarded him. There were many times that I know he was busy, yet he did make me feel that I was the important client to him. He was at all times considerate of my home and my feelings around the sale of my home which, of course as you know, can sometimes be a rocky path. I felt that Simon was able to balance the very fine line between being a confidant to me in this undertaking, as well as maintaining the appropriate business inscrutability that must be required to successfully manage these transactions. I would be most happy to personally attest to the experience that I had with your Agency and I would have no hesitation to use your company again. I liked the relationship so much that I stuck with Simon and bought another house from him!
Thank you for all your help and guidance in the successful sale of our home in Essendon. Your advice and knowledge is the best in the business!
My wife Cheryl and I wanted to thank you and your team for a job well done in the selling of 13 Riverview Road Essendon. When we looked around we chose McDonald Upton Real Estate for a number of quite simple reasons, these include the following; We wanted a small boutique agent that would give us the level of support, service and options available a larger agency couldn't provide. We wanted the agent to listen to us and what it was that concerned us, as well as assist us in finding alternative solutions. We wanted an agency to think strategically and offer tactical opportunities that were designed to get a positive result. Finally we wanted an agency that we felt we could trust and look after our best interests when selling our home. These were and still are the reasons why we chose McDonald Upton Real Estate and why we would recommend to anyone the levels of service, support and integrity on offer through the agency. Thanks again and as always well done on achieving such a great result.
After speaking at length with several agents, our family selected Simon Cookson to handle the sale of our family home and we felt throughout that this had been a sound choice. Simon understood the sensitivities involved in selling a home which had been owned by the family for over 100 years, and the dynamics of having four adult siblings needing to make joint decisions. He communicated well with all of us, providing a very clear and thorough briefing on how the sale process and eventually the auction would be handled. On the day, the outcome was excellent and we cannot commend the Simon and the Paul McDonald team highly enough.
My warmest thanks for the splendid result obtained in selling my Mother’s home. I know you worked tirelessly to achieve this and we admired your perseverance and always keeping us informed of progress.
I am most appreciative of the kind, courteous and sensitive way you treated mum - considering her age, you were very understanding of her limitations but encouraged and included her in the selling process.
Julia, you are a wonderful asset to your company.
We felt we struck GOLD with you - an outstanding result achieved in a very short time and a lovely young couple to call 13 Black Street “home”.
Again, my warmest thanks; Mum joins me in wishing you every success and happiness in the future.